Input your payment method. Since I already done that there is no reason to attempt that again.
Download the T-Mobile app to get in touch with your Team of Experts on your terms.
T mobile customer service billing. I am billed for a line which was never connected 330-460-9083. Ive been constantly transferred disconnected and left on hold. Be sure to record the confirmation number that you receive.
Pay as a guest without logging in or make a guest payment for someone else. Our dedicated team of customer care professionals are here to help call in directly or text us with the best time to contact you. Save 10 with digital payments heres how.
Countdown timer expires at 04 December 2018 1000 AM UTC. I was told that my bill is the same amount EVERY month. Yes we know that was the most boring 8 youve ever spent.
There was a 99 credit applied to the account. Shopping T-Mobile For personal. T-Mobile Customer Service Phone Number Phone Number.
I have made 7 phone calls plus chat correspondence to attempt to resolve the overcharge of my monthly bill. I paid 9504 the day prior to the bill being due. File an informal complaint against T-Mobile on the FCCs public website by following the instructions here.
It may be used for setting the FCCs priorities for regulating companies like T-Mobile. Make a one-time device payment device payment on your Equipment Installment Plan. My first bill was 9405.
The second bill received already is. Visits to the Tmobile store to authenticate me failed because the store said they were unable to do it. View or pay your bill check usage change plans or add-ons add a person manage devices data and Internet and get help.
I have spent 5-7 hours on the phone and computer to resolve this seemingly straight forward issue. The FCC might require T-Mobile to respond to the. This is a complete failure in how you treat loyal customers.
If you are dialing directly from your T Mobile phone simply dial 611 to be forwarded. My T-Mobile Online Access Messages Minutes Bills T-Mobile Service Unavailable. He informed me that I couldnt get a refund for previously paid bills because those bills were for the current month of services.
Is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PINPasscode All account resources topics T-Mobile Network In-flight. So i have phones service with with Tmobile with no phones and 3 Iphones with a company that i. Next time pay online and save that money to go see a movie.
To request a payment refund contact T-Mobile Customer Service. Consumerpostpaid and business accounts with up to 20 lines. T-Mobile Customer Service.
Having to contact customer service for any large company can be a daunting task but in the case of T-Mobile the Un-Carrier has tried to make its customer service experience as seamless as possibleWhether people have questions about their smartphones data usage billing etc T-Mobile makes it surprisingly easy to get ahold of someone in a quick and. I had service starting in late August and in mid October I spoke to a T-mobile agent online and requested that my account be terminated after the current bill ends. I was told I cant a refund until the bill goes out and it reads 0 usage and then it will be credited.
Changes allowed to past due accounts. Visit Customer Care Contact Information. Follow T-Mobile US Comments.
Payments older than 12 months from the date of request are not eligible for refunds. What you need to do. 1-866-965-0526 General Customer Care Technical Support From the T-Mobile app on a T-Mobile phone From your T-Mobile phone.
FairShake works with frustrated customers to take effective action against T-Mobile. Compare your payment history online. Contact with customer service advise me to go to the store.
Power T-Mobiles customer service is top among the four major carriers ahead of Verizon ATT and SprintThe company pulled in 839 points out of a possible 1000 and 5 power circles in the market research companys latest poll. T-Mobiles customer service is non-existent to useless. Self-service options in the automated call system.
Call Headquarters on 425 378-4000. You can pay your bill online Or By phone at 1-877-453-1304. Extremely poor Customer Service on brand new phone.
Your complaint will be posted online in a public database. Access tools to manage your account and make payments online. Contact T Mobiles Customer Support Number at 1-800-T-Mobile.
Follow the prompts to make a payment. A T-Mobile team was normally assigned and you even had a follow up call from those team members making sure your services were working properly and questions were completely answered. Set up manage your T-Mobile ID.
The experts in the Philippines read a script and promise to fix a billing issue for you. Change your billing name SSN or birth date. Visit T-Mobile Support for help with phones internet devices plans services billing and more.
Tweet T-Mobile US Customer Care. My experience with T-Mobile Customer Service Experts has been horrendous I have been going through Activation problems Billing problems service and device problems since signing up on March 23rd still not resolved. Dial 729 on your T-Mobile device or call 1-800-375-1126 from any phone.
Please dont send payments to this address. See your bill and payment options or view and download past bills. Albuquerque NM 87176-7380.
Youll need to be the account holder or an authorized user and able to verify the account. The carrier also launched its Team of Experts in 2018 promising no robots or automated phone menus. If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can troubleshoot with you.
Contact us via phone or mail for Metro by T-Mobile customer support. T-Mobile is the third largest wireless carrier in the United States with 694 million customers as of Q3 2016. Pay online from your T-Mobile account.
Take a look at our other complaints guides to find similar issues with other. T-Mobile US complaints contacts. Message T Mobile Through Their App Messaging Tool.
However today I received a message stating that the bill is 11371. Misleading or confusing promotions. Customer Service with T-Mobile any time of the day was awesome fast efficient and you were not kept on the phone at all.
The tool may speed up the process of getting support rather than waiting on long phone hold times. Transfer your phone number. I have scheduled 5 phone calls for updates only 1 phone call was ever returned.
I miss the days when I could call for an actual Expert and speak with someone in Boise Idaho instead of some shack in Zamboanga in the Philippines. If you have problems with your T-Mobile service that you havent been able to fix we may be able to help you. 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can.
Speak English Speak representative. Prior to T-Mobile merger with Sprint. Some credit balances arent eligible for a payment refund and will apply toward your.